1. Who we are
This Privacy Policy explains how ArcXet Group, Inc., doing business as Mobile Mark Notary (“Mobile Mark,” “we”) collects, uses, and shares information through myflron.com and in providing notarial and records services. It is part of our Terms of Service.
2. Information we collect
- Request information: your name, email, phone, company, and role; signer names, emails, and locations; appointment address and access notes; document type and details; case, instrument, and indexing information; and your typed electronic signature.
- Documents: files you upload and paper originals you send us.
- Identity information: at an appointment, the type of identification each signer presents. For online notarizations, the platform performs credential analysis and identity proofing and keeps the results with the session record.
- Payment information: invoices and payments are processed by Square. We see payment status and the last digits of a card, not full card numbers.
- Technical information: IP address, browser type, and request logs, used for security and to prevent abuse. The site does not use advertising or analytics cookies and does not load third-party trackers.
3. How we use it
We use information to review, schedule, perform, invoice, and document the services you request; to communicate with you and the signers; to meet Chapter 117, Florida Statutes and other legal duties; to prevent fraud and misuse; and to protect our legal rights. We do not sell personal information, and we do not use it for third-party advertising.
4. Who receives it
- The online notarization platform the notary selects, for online sessions;
- The eRecording platform, county recording offices, clerks, and other custodians needed to complete a records request;
- Square, for invoicing and payment;
- Service providers that host this website and deliver email, under confidentiality obligations;
- The Florida Department of State, courts, law enforcement, and other persons when required by law, subpoena, court order, or §117.255, F.S.; and
- Our attorneys, insurers, and accountants, as needed to protect our rights or meet our obligations.
Recorded documents become public. A document recorded in a county's Official Records, and most court records, are public records under Florida law. Do not include Social Security, bank account, or card numbers in a document unless the law requires them.
5. How long we keep it
Online notarization journals and audio-video recordings are kept for at least ten years (§117.245, F.S.).
- Documents you upload are deleted 90 days after we receive them.
- Request records (contact details, request details, invoice status, and a log of actions taken) are deleted five years after we receive them.
- Legal hold. A record is kept longer only when a subpoena, dispute, or other legal obligation requires it, and is deleted once the hold ends.
- Backups. Deleted information can remain in encrypted backup copies for a limited period until those copies are replaced.
Paper originals are returned or disposed of as described in our Terms of Service.
6. Security
We use reasonable administrative, technical, and physical safeguards, including encrypted connections; request storage kept separate from our other websites; an office portal that requires a password and a one-time code; a log of every staff access; encrypted backups; and logged custody of paper originals. Uploaded documents are never sent by email. No system is completely secure, and ordinary email is not a secure channel for sensitive documents. If a breach of personal information occurs, we will give the notices required by §501.171, F.S.
7. Your choices
You may ask to see or correct the personal information we hold about you, or ask us to delete it. We will honor requests unless the law requires us to keep the information, such as notary journal and recording records. Tell us if you do not want text messages. Call 321-510-4411 to make a request.
This website is not directed to children under 13.
8. Changes
We may update this policy by posting a new version with a new effective date.